中国机器人产业发展联盟 China Robotics Industry Development Alliance
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SERVICE 03

Space & Intelligence · On-Premises LLM and Property AI Agents

A property AI assistant deployed on-site that knows your community.

Current State

What communities look like today

Residents ask the same questions again and again, wearing out customer service; reports are compiled by hand; policies, equipment documents and work-order records are scattered everywhere, and finding a single document takes ages.

Typical market approaches

Generic chatbots don't know the specifics of the community and give vague answers; many AI customer-service tools upload resident data to the public cloud; and most can only chat, not actually look up records or get things done.

After Deployment

What AIROBO provides

• On-premises property LLM and knowledge base: property knowledge, policies, equipment documents, work orders and operational data go into an authorized knowledge base.

• Five types of standard agents: resident service, property customer service, management support, dispatch support, and reporting.

• Trustworthy and manageable: sourced answers, permission checks, business tool calls, operational reports, logging, and model version management.

Customer Benefits

Localized deployment

The knowledge base and models are deployed on-premises or in an agreed environment.

Handles business directly

Residents can look up their own records, submit repair requests, check tasks and generate reports; every call goes through the Brain's permission checks.

Traceable answers

Every answer comes with its source and can be traced.

Human review for high-risk operations

Opening doors, payments and identity verification still go through business authorization and human review; AI cannot raise its own execution permissions.

Once in place

Residents can ask about payments, repair progress and more through the app at any time and get answers; property managers can generate weekly reports through conversation; duty staff can directly query unresolved alarms, which the system automatically compiles and lists.

How to Start

Every community starts differently. We conduct an on-site survey first, and work with you to decide where to start and which pain point to solve first.

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AI-NATIVE SOLUTION

Bring robots into your buildings and communities

The Alliance coordinates selection, integration, delivery and after-sales, with member companies contributing by capability.

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