What communities look like today
Residents ask the same questions again and again, wearing out customer service; reports are compiled by hand; policies, equipment documents and work-order records are scattered everywhere, and finding a single document takes ages.
Typical market approaches
Generic chatbots don't know the specifics of the community and give vague answers; many AI customer-service tools upload resident data to the public cloud; and most can only chat, not actually look up records or get things done.
