中国机器人产业发展联盟 China Robotics Industry Development Alliance
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SERVICE 06

Residents & Access · Resident Service Portal and Pedestrian Visitor Guidance

Handle community matters in one app; visitors scan a code and find their own way to the door.

Current State

What communities look like today

When a visitor arrives, security calls to confirm and registers them, and a concierge leads the way, swiping doors and elevators; residents' payments, invitations, repair requests and bookings are spread across different entry points, sometimes requiring several apps.

Typical market approaches

Property apps have plenty of features but don't connect to access control or elevators, so visitor codes only open the main gate; access-control vendors, elevator vendors and payment platforms each have their own mini-program, leaving residents unsure which to use.

After Deployment

What AIROBO provides

• Custom resident app: invitations, approvals, QR registration, Bluetooth door opening, calling property management, repair requests, service feedback, and property AI assistant consultation; once conditions allow, payments, parcels, food delivery, doorstep pickup and doorstep garbage collection can be enabled.

• Visitor mini-program: scan to register and receive time-limited access authorization.

• Access control and elevator control linkage: retrofit access control and elevators for door opening, elevator calling and result feedback.

• Payment integration: billing, payment, refunds and reconciliation for property fees, parking fees, utilities and more.

Customer Benefits

One record for the entire visit

Invitation, approval, door opening, elevator ride, arrival and departure are all recorded on the same visit record.

Fine-grained access authorization

Visitors can go only where they are permitted; permissions close automatically when they leave or authorization is revoked.

The project's own brand

The brand and data belong to the property company and project owner, not to any platform.

Services enabled by actual capacity

Fulfillment is enabled only for services backed by a team or partner; otherwise only consultation and booking are offered.

Once in place

Residents send visitor invitations through the app; visitors scan a code on arrival, access control opens automatically, and elevator control unlocks the authorized floors; residents are notified as soon as the visitor arrives.

How to Start

Every community starts differently. We conduct an on-site survey first, and work with you to decide where to start and which pain point to solve first.

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AI-NATIVE SOLUTION

Bring robots into your buildings and communities

The Alliance coordinates selection, integration, delivery and after-sales, with member companies contributing by capability.

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